Samsung Galaxy J7 LTE (2016) J710M/DS 16GB – 5.5″ Dual SIM Factory Unlocked Phone (Gold) – International Version : Amazon.ca: Electronics

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reviewed in canada on may 7, 2017

verified purchase

i ordered the phone because of many things like expandable memory and especially because it was unlocked and had fm radio (which should be stated in the description) – i was hoping that this person who left a comment that there was available fm radio was right and i took a chance – and yes indeed it does have fm – when i first opened the package, after asking me what language i wanted, there was a question about an application smart switch – i said ok ok ok and there it goes, it copied everything from my nexus 4 google phone – and still i had not even attempted to install the microsim card and everything looked superb – i set up my gmail accounts – i have a few – and so easy – then i went to telus and nicely asked the employee, “i heard that i could just transfer my sim card from one phone to the other” and he said, “let me do it for you” – 2 minutes, it was done – he then called my cell phone number and it rang on the new phone immediately – i then got a 128 gig microsd card from the source (half price, 100$ instead of 200$) – slipped it in and bingo, had 128 gig more space. there was an update today on the android operating system, and it corrupted my sd card – so before you attempt to do a major os upgrade, back up your sd card – i then proceeded to reformat the card and just re-copied the few things i had put on it – now all is good – i tried launchers to change the themes or wallpapers – it switched everything around, not fun – so i do not recommend this – was finally able to get it back to its initial settings without resetting the entire phone – i also was trying to add a french language keyboard and could not figure out how to switch keybords when texting, but you have to enable the swipe function, but i was not at the right menu and instead it changed the entire language of the phone to something so alien, i could not find the settings because all in a different language, nothing like latin or english languages – found help on the web, which showed the image of a pictogram, so found it and now back to english – phew, this was stressful – all in all, only a week, but very very happy about my purchase – item was shipped very quickly, like two days, arrived nicely packaged – came with headphones which is great – had no problem with the level of the sound, as far as ringtones are concerned – did not speak on the phone yet – i mostly use it for texting and wifi internet.

reviewed in canada on august 17, 2017

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i am glad that i purchased this phone. i’m using it with the koodo network. i have been using the phone for just over a month and i have not had any problems. the battery life is amazing even after talking on the phone and watching videos. i purchased a micro sd card to give me additional storage for my photos and media files. i like the camera. it produces great pictures. there are useful apps that come with the phone such as the memo and voice recorder. i have been watching youtube videos to learn more about the features of the phone. i will try out the dual sim card feature shortly once i set it up. the dual sim was a key feature in my decision to purchase the phone.

cons: the telephone volume is quite low. i had difficulty hearing conversations when there was a small amount of background noise. i had to download an app to help me increase the volume on the phone. this has been very helpful.

the true test of the phone will be its reliability in 6 months to a year from now.

reviewed in canada on august 24, 2017

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so far this phone has exceeded my expectations. i bought this to replace my moto g and there’s really no comparison. this samsung is so much better even though it’s described as a budget phone. one slight drawback: the phone arrived in spanish & you can’t switch it to english until you finish the set-up. some high school spanish will get you through, or you can grab your tablet or laptop and google a translation. if you’d like all the features of a samsung galaxy without the high cost, this phone is for you. i am using it with rogers in canada & tracfone in the u.s. works great and the dual sim means no switching out and losing sim cards.

reviewed in canada on february 24, 2018

verified purchase

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defective. returned it. could not get it to respond in anything other than german. cold not even get to the home screen.

talked to samsung. attached is the transcript.

12:33, feb 24

info: thank you for choosing to chat with us. an agent will be with you shortly.

12:33, feb 24

info: you are now chatting with carolyn.

12:33, feb 24

carolyn:

hi, thank you for contacting samsung canada support. how may i assist you today?

12:35, feb 24

raj: i bought a j7 smartphone recently. does it need both sim cards to work?

12:36, feb 24

carolyn:

let me the place of purchase of your phone.

12:36, feb 24

carolyn:

let me know the *

12:37, feb 24

raj: i bought it from amazon canada

12:39, feb 24

carolyn:

in canada device there is no dual sim card feature, amazon is non authorised store of samsung canada.

12:39, feb 24

carolyn:

j7 phone is not the samsung canada model.

12:40, feb 24

carolyn: for more information, please contact the place of purchase they will help you.

12:40, feb 24

carolyn:

is there anything else i can assist you with?

12:41, feb 24

raj: no

12:41, feb 24

carolyn:

thank you for chatting with samsung canada support. if you have a minute, please click on the blue (x close) button to receive the transcript of your chat and fill out a brief survey to help us serve you better.

12:41, feb 24

info: thank you for chatting with us.

reviewed in canada on june 15, 2018

verified purchase

bought it for my wife. she seems to like it alot. she doesnt need a super powerful phone for texting or facebook.

the only drawback so far is that it’s getting a little sluggish now that she’s filled the internal storage with pictures. i suggest buying a large sd card with it so you dont fill up the onboard harddrive.

otherwise, good phone for the price.

reviewed in canada on february 22, 2018

verified purchase

just received the phone and i am already in love with it!!!

i want yo order a case but not sure which one to order. the info here says it is a j710m, i am mostly seeing j710f or just j710. does anyone have any suggestion?

reviewed in canada on june 29, 2019

verified purchase

i break phones often so i don’t like to spend too much money on them & usually they are quite slow but this one is pretty speedy & gets the job done very well for the price.

top reviews from other countries

cliente de amazon

5.0 out of 5 stars muy buen celular

reviewed in mexico on august 2, 2017

verified purchase

me acaba de llegar hoy. en efecto no puedes cambiar el idioma a español. pero es el único inconveniente que le veo. en cuanto al celular y la entrega: sirve muy bien, llegó en perfectas condiciones y llegó muy rápido. viene con todos los accesorios que debe de tener. esta de buen tamaño, color muy bonito, y precio excelente. hasta ahorita no le he visto ningún inconveniente, ya veremos su funcionamiento con el paso del tiempo. pero lo recomiendo mucho…

amazon customer

5.0 out of 5 stars read before you buy

reviewed in the united states on july 4, 2017

verified purchase

this phone is really amazing. its unlocked i am in jamaica and i can use both sim also the picture quality is very good. its bigger than expected. its a rrally hood phone for the price. when you are buying be sure to check the version as you have a 2015 and a 2016 version . one thing the seller promised one day shipping but it took two days😑😐 other than that this is a really nice phone. go for it🙄☺

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kenneth hall

1.0 out of 5 stars verizon told me it wasn’t compatible. buy at your own risk.

reviewed in the united states on july 13, 2019

verified purchase

i was wanting a new phone so i ordered this one. of course it came with some security feature enabled by the previous owner so i had to backdoor it to even get it to work partially. the default language was spanish as it came from somewhere in south or central america. the rep at verizon said it wasn’t compatible with their network. the only thing it’s good for is netflix while sitting on the toilet. buy at your own risk.

latina

5.0 out of 5 stars love my new phone

reviewed in the united states on june 6, 2017

verified purchase

bright big screen. lightweight and thinner than my samsung go prime. worked right away with my at&t go phone sim card. duo sim and using a 32g micro sd card. front flash and back flash. good photos and video. i love it. price was great too, didn’t want to pay hundreds for s7 or s8. i’m happy with it.

kj proud

5.0 out of 5 stars the device is fast enough to get the most job done easily. the camera is also responsive

reviewed in the united states on august 29, 2017

verified purchase

i am not a big fan of spending $1000 on a top-notch, brand new phone. i neither want to pay a penny for a cheap phone. so after doing some research, i made a purchase of this phone. the cost performance is just superb. the device is fast enough to get the most job done easily. the camera is also responsive. the screen is bright, large, and clear to see. the dual sim slots may be a huge plus for frequent travelers abroad. to me, the phone is worth every dollar.

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